In September 1883, in this thriving community of farmers and lumbermen, James A. Decker and Armstrong Taylor established and incorporated the Bank of Baldwin. A national charter request was granted in October 1911, and with that came a new name—The First National Bank of Baldwin. Since the nineteenth century, the original banking office has been in three locations, all within three blocks of the original site.

Today, with locations in Baldwin, Spring Valley, Plum City, Balsam Lake, Clear Lake and our newest full-service location coming to Chippewa Falls on March 6, we felt it was time to change our name, to better reflect our growth within and beyond the Baldwin community.

Absolutely not. The Bank has not been acquired or merged with any other bank; it is under the same ownership and management as it was. We continue to be a community focused, local bank.

Besides the name change and branding, everything remains the same. Our sole focus is to strive to provide you with a great banking experience.

Yes, you can still use your First Bank of Baldwin checks. Your account number and routing number stay the same so there will not be any problem using them.

Customers will be receiving new debit and credit cards reflecting our new name, logo and branding in early February. You will receive the same number as you have today, using the same PIN number you’ve established. New cards will have new expiration dates and new 3-CVV security codes. Cardholders should activate new cards upon receipt and no later than March 31, 2023. Call 855-368-6528 to activate your debit card. (Please do not call the 800# listed on the mailing you received for your debit card activation as it is our Customer Service number and not the activation number.)

There will not be any impact on your checks or account numbers. If you don’t have a debit or credit card, we encourage you to sign up for one when you visit the Bank.

Business customers that use an endorsement stamp will receive a new one on behalf of the Bank. (If you do not receive a new endorsement stamp by March, please contact us at 715-684-3366.)

We will be emailing additional information and including our new name in February statement mailings. If you don’t have an email on file, please see your local branch to update your email.

Our phone numbers remain the same; however, our website URL and email addresses have changed to pillar.bank (no .com). Our previous URL and emails will work for a transition time, and automatically redirect to the new ones on Feb. 1. Use www.pillar.bank to reach our website and @pillar.bank when emailing us.

The app should reflect the new Pillar Bank brand. Please go to the settings and accept / approve changes to occur and then the app will update to our new branding.